Tangler is good to go again. However our Network Provider is giving us the run-around. There has been a change of personnel and we are just not getting the traction we need. We are continuing to press hard. The problem has gone on so long that we are reluctant to give a date for recommencement but we are hoping it will be next week.
Periodically Tangler is brought offline for several days. This is one of those times. We will post here when Tangler service is resumed but please bear with us as return is not envisaged until October 22nd. Any improvement on this date will be posted here.
We are sorry if the recent 6 hour service interruption caused you difficulties. The issue was over the management of the domain which had been running on a 36 month auto-renewal.
Our network operations team scheduled reboots in order to initiate some patch updates. This interruption to service is taking longer than expected. Our engineers are working to restore operations as quickly as they can. Thank you for your patience.
We apologise for any inconvenience resulting from the recent network outage. Please email us at info@tangler.com should you have any queries about the service or our network.
Some of you may not know we run another service over at TanglerLive, incorporates many of the same features that make Tangler.com great, along with a dead simple process for starting a conversation; the ability to post in a conversation without having to register first and built in systems to share a topic with other social networks such as Twitter and Facebook.
As some of you might have noticed, we’re having some issues with Tangler forums. One of our servers isn’t playing nice, and we’re furiously working on getting the system back up and running. We are taking this opportunity to beef up the system as well, so it’ll take a while, but we’ll be back bigger and better.
Please accept our sincere apologies for the extended downtime.
Our server hosts will be carrying out some maintenance work today, so Tangler will be down for a little while. It shouldn’t last too long (estimated duration half an hour) and will begin around 2300 19 August 09 AEST (0600 19 August 09 PDT).